Frequently Asked Questions

The Most Frequently Asked Questions


What is e-juice?


E-juice (aka e-liquid) is a liquid used in vaporizers, e-cigs or e-cigarettes. E-juice is a liquid that is turned into breathable vapor inside of a portable vaporizer or e-cig.

Why should I buy my eJuice from the eJuice Factory?

The founder of the eJuice Factory has over 18 years in the Flavor/Fragrance business. How many vape shops offer that? Product quality and customer service is the foundation of our company. The founder of the eJuice Factory has personally trained each mixer in his unique personal methods of mixing that perfect flavor. It all starts with high end premium flavors. Unlike a lot of the vape shops that buy there flavors from China or use watered down flavors they get at discount from greedy wholesalers because they have no other alterative or there just cheap. We on the other hand buy factory direct flavors from the manufacture. Our manufacture is located in the United States and has been in business since 1953. We’ve had a personal relationship with them for over 2 decades. Countless hours of product research and development go into creating the flavors you buy from The eJuice Factory. Our unique flavors are created exclusively for The eJuice Factory by the manufacture and can not be purchased any place else but here.

What’s The eJuice Factory’s e-juice made of?

100% U.S. Food Grade Kosher Vegetable Glycerin (VG), Propylene Glycol (PG), and high quality Premium natural and artificial flavoring . (Optional as per your request, pharmaceutical grade nicotine.) We only use factory direct products. We NEVER use a middle man or wholesaler for ANY of our products to assure customer satisfaction.

What's the difference between PG/VG Mix?

Vegetable Glycerin (VG) e-liquid is a thick, a little sweet liquid.  VG e-liquid produces luscious clouds of vapor.  VG e-liquid also imparts a sweeter taste to your liquid.

Propylene Glycol (PG) e-liquid is a much thinner liquid.  PG e-liquid produces more of a “throat hit” than VG e-liquid does, which simulates the feel of smoking better.  PG e-liquid also has a higher rate of sensitivity for some people, meaning that some people just can’t use PG in their vape.

PG e-liquid tends to give you a better throat hit and a lot more flavor. VG e-liquid on the other hand, allows your atomizer to produce a lot more vapor. Now, VG e-liquid is a thicker and more sticky fluid, and although most people do not show signs of allergy with VG, there are minority groups who complain about having phlegm buildup in their throats. The more VG e-liquid you use, the less of a throat hit you’re going to get – that’s the general idea.

I’m confused. I’m not sure what PG/VG mixture to use. What do I select?

We highly recommend selecting the industry standard mixture of 50%/50% PG/VG blend. (Especially if your new to vaping) This will give you the perfect taste, vape clouds, aroma, and satisfaction. Rule of thumb, if your new use are 50/50 PG/VG blend.

How do I know how much Nicotine to select when ordering?

Select your level of Nicotine from the chart below….

0mg/0% It’s nicotine-free. Designed for people who want no nicotine at all in there eJuice.

6mg/0.6% Nicotine aka "Light" or "Ultra Light" level It’s typically used by those who do not want much nicotine but want just a hint of it. Most commonly selected by the less then a pack a day smokers.

12mg/1.2% Nicotine aka "Medium" or "Medium-Light" level This is typically for those who smoked "light" cigarettes. Most commonly selected by the ½ a packs per day - 1 pack a day smokers.

18mg/1.8% Nicotine aka "High" or “Regular High” level This is typically for those who smoked "Regular – Red Box type" cigarettes. For the regular to heavy smokers. It delivers a good amount of nicotine in each vape. Most commonly select by the pack a day to 1-1/2 packs per day smoker.

24mg/2.4% Nicotine aka "Extra High" level This is a higher nicotine strength and more caution is required when picking this strength. This is usually used by former smokers experienced with electronic cigarettes. For current heavy smokers, and the 2 packs or more per day smokers. We strongly suggest you start at 18mg and then decide if you want to go higher or lower on Nicotine strength before selecting 24mg.

I’m not a smoker, will I still like your eJuice?

Yes, definitely! Everyone has different favorite flavors or smells, and we try to cover as many of them as we can with our e-juices. We are sure to have something that makes your mouth water, or reminds you of a favorite dessert! We offer 0 nicotine options in our eJuice line, so non-smokers can enjoy our e-juice with no side-effects.

I don’t see my favorite flavor on you site. Do you have it?

It’s a good possibility that we have or can make what you want. Email us your request

Does e-juice produce smoke?

No, our e-juice does NOT produce smoke. The effect of e-juice may look like smoke, but rest assured, it is simply vapor.

How long does the e-juice last?

Each clearomizer/atomizer can hold up to 1.6ml of e-juice. Our e-juices are sold in two sizes: 10ml and 15ml. Each person’s vaping style affects the length of use, but on average a 1.6ml cartomizer will last for 1-5 day depending on frequency of use.

Why does the eJuice factory NOT offer Extra Flavor Shoots.

It’s simply. If a eJuice business is charging you $1.00 - $3.00 more for extra flavor then there not making premium eJuice. They only want your $ money. Our eJuice is blended to perfection. We already offer you the highest quality flavor for the perfect vaping experience. Extra flavor shoots are never necessary here. However, if you have a special request we will be more then happy to accommodate you. Simply email us.

A few of your eJuice flavors are slightly higher in price then other eJuice web sites. Why?

Simple, our prices reflect the total quality of the flavors and products we use to bring our customers Premium eJuice’s so they can enjoy that tasty aromatic vape sensation.. At The eJuice Factory, you’ll get what you pay for and then some!